I had filed application under section 27 of Consumer Protection Act, 1986 before District Consumer Redressal Forum, Shalimar Bagh, Delhi. Court date was fixed up for 27 July 2007 but they paid up the compensation ahead of the date, as they were left with no option, as time for appeal already expired way back in […]
July 7th, 2007
Categories: Consumer Cases, Internet, Sify BroadBand, Law . Author: Ankur Raheja . Comments: 6 Comments
SIFY had an opportunity to appeal with State Consumer Redressal Commission, but failed to do so within the period of 30 days from the date of receipt of copy of District Forum order… i.e. till first week of February. But state commission records, nowhere include any such matter till date:!:
And as they still havn’t paid me the compensation of […]
March 7th, 2007
Categories: Consumer Cases, IT, Internet, Sify BroadBand, Law . Author: Ankur Raheja . Comments: No Comments
Received a call from PTI.. the day case was reported in Times of India, so now SIFY case further reported in….
Telegraph - Calcutta in Nation Section courtesy PTI dated 11 December 2006 on Page 6
Read it online here: http://www.telegraphindia.com/1061211/asp/nation/story_7124077.asp
Also at Zee news website: http://www.zeenews.com/znnew/articles.asp?rep=2&aid=341348&ssid=29&sid=ENV
Times of India Rocks :D
December 11th, 2006
Categories: Consumer Cases, Press, IT, Internet, Cyber Law, Sify BroadBand, Law . Author: Ankur Raheja . Comments: 3 Comments
Check out SIFY Decision in today’s Delhi edition of Times Of India @ page 3 - “Court penalises broadband service provider over poor speed”!
Also another story regarding SIFY case will appear in the afternoon newspaper - “TODAY”, later in the day! Visited Today’s office at Jhandelwalan yesterday for an interview and a photo :)
Update: Here’s the news clipping […]
December 5th, 2006
Categories: IT, Consumer Cases, Internet, Sify BroadBand, Cyber Law, Law . Author: Ankur Raheja . Comments: 13 Comments
Today’s edition of “The Hindu” reports the case on Page 3 as follows:
“Sify ordered to pay damages”
Online available at: http://www.hindu.com/2006/11/26/stories/2006112610140300.htm
`Reducing the promised broadband speed is deficiency of service’
NEW DELHI: His broadband connection was meant to be a highway to the worldwide web, but proved to be a roadblock for Ankur Raheja. Having bought a […]
November 26th, 2006
Categories: Consumer Cases, IT, Internet, Sify BroadBand, Law . Author: Ankur Raheja . Comments: 2 Comments
Following is the second last para of the decision
“It has been held that concealing hidden condition and not redressing the grievances of the complainant who made complaints with regard to poor customer service on number of occassions, in our considered opinion, amounts to deficiency in service on the part of Opposite Party and […]
November 8th, 2006
Categories: IT, Consumer Cases, Internet, Sify BroadBand, Cyber Law, Law . Author: Ankur Raheja . Comments: 7 Comments
Read about reactions of SIFY customers at:
1. http://ankurraheja.com/weblog/?p=14
2. http://broadbandforum.in/Sify-Broadband-Lawsuit-t8436.html
3. http://www.rimweb.in/forums/index.php?showtopic=5233&st=15
Case Summary submitted last in the court available at: http://www.sifycase.org
November 8th, 2006
Categories: Consumer Cases, Internet, Sify BroadBand, Law . Author: Ankur Raheja . Comments: No Comments
In SIFY Decision, in addition to this point “we have no jurisdiction to entertain the matter and I should approach TRAI”. Court also had said expert evidence is missing in this case… :yes:
But TRAI chairman Mr Pradeep Baijal said: “Consumer complaints are not in the purview of the Trai Act. A district consumer forum looks […]
December 6th, 2005
Categories: Sify BroadBand . Author: Ankur Raheja . Comments: 1 Comment
Today it was another Century in the Stock markets, BSE sensex closed at it’s all-time high. And it was the third century in a row. BSE sensex will hopefully touch 9,000 points soon :thumb:
It’s really great to see all the stocks back at their highs, after continous downfall of over 1,000 points in October. November […]
November 25th, 2005
Categories: Cricket, Stock Markets, Sify BroadBand . Author: Ankur Raheja . Comments: 4 Comments
After so much of waiting… Court says they don’t have jurisdiction to decide the matter… and I should approach TRAI. And this is in total contradiction of what TRAI announced on 6th July 2005… and which I had posted earlier.
TRAI chairman Mr Pradeep Baijal said: “Consumer complaints are not in the purview of the Trai […]
August 4th, 2005
Categories: Sify BroadBand . Author: Ankur Raheja . Comments: 7 Comments